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Ring Neighbors App Used in Search for Missing Tucson Woman

At a glance

  • An alert was sent to Ring users near Nancy Guthrie’s Tucson home
  • Residents were asked to review security footage from two specific periods
  • Ring’s Neighbors app allows voluntary sharing of video with investigators

Authorities in Tucson issued a request through the Neighbors by Ring app as part of the investigation into the disappearance of Nancy Guthrie, age 84, who was last seen on January 31, 2026.

The alert targeted residents living near Guthrie’s home, asking them to check their security cameras for footage captured between 9 p.m. and midnight on January 11, 2026, and between 9:30 a.m. and 11 a.m. on January 31, 2026. The request was made after Guthrie was reported missing on February 1, 2026, when she did not attend church services.

According to Ring, the Neighbors app includes a feature called Community Requests, which enables verified public safety agencies to post calls for video evidence within a defined area and timeframe. Residents who receive these notifications can choose to share relevant video clips with investigators.

Cybersecurity expert Eric O’Neill, who previously worked as an FBI operative, said that the Neighbors app could potentially assist investigators working on the Guthrie case. The app’s process allows for secure video transfer directly to law enforcement using Axon Evidence, with an audit trail included for each submission.

What the numbers show

  • Nancy Guthrie was last seen on January 31, 2026
  • The alert covered footage from January 11 and January 31, 2026
  • Ring users have 60 days to respond to Community Requests

When a Community Request is posted, Ring users in the designated area receive a notification on their devices. If they choose to participate, their video clips are sent securely to investigators through Axon Evidence, and each submission is logged with an audit trail for tracking.

The Neighbors app’s Community Requests remain open for up to 60 days, during which users can submit footage. After this period, the request stays visible, but no new videos can be uploaded in response to that specific alert.

Ring’s Neighbors app is available exclusively in the United States, and its Community Requests feature is limited to verified public safety agencies. This system is designed to facilitate cooperation between local authorities and residents during investigations.

In the ongoing search for Nancy Guthrie, the use of the Neighbors app represents a procedural step by investigators to gather potential evidence from the community. The process relies on voluntary participation from residents who have compatible security devices.

* This article is based on publicly available information at the time of writing.

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